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Privacy Policy

 

Owyhee Group Companies
1075 S. Ancona Avenue
Eagle, ID 83616
Toll Free 800-293-0405
Local 208-938-6086
Fax 208-938-7829
 

 

Privacy Policy - Customer information, except information necessary to process credit card purchase orders through a merchant services account, is used for internal purposes and is not shared with any third party entities. Owyhee Group may periodically use customer addresses for product updates, catalog mailings and email specials. If at any time you wish not to be included in these mailings, simply email sales@initial-attack.com and express your desire to be removed from our list.

Return Policy - All product returns must receive an RMA# for proper credit and/or repair. This number can be obtained by calling 1-800-293-0405. Please use a shipping method that utilizes a tracking system. The customer is responsible for freight when the product is returned to us. Products will be shipped back to the customer at no charge, if under warranty, using normal ground freight.

We will evaluate all returns for application under our Limited Lifetime Warranty. Unused product in its original and clean condition may be returned for replacement or credit. Used product will be repaired, and if beyond repair, may be replaced at our sole discretion.

Limited Lifetime Warranty - Owyhee Group Companies expressly warrants to the original purchaser that our products shall be free from defects in material and workmanship for the natural life of the product. This warranty shall apply to the use of our products under normal conditions and for the purpose for which the specific product was designed, and shall not apply to normal wear and tear or damage related to alterations, accidents, misuse, improper care or negligence. Owyhee Group shall not be liable for indirect, special, incidental or consequential damages arising from the use of our products.

 
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